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Changing your account and company details

What to do if you need to update your account or company information

Changing your account details: There are instances where you might want to change the details associated with your account after you sign up. You may want to change things like the country your account is affiliated with (which determined the currency you book campaigns in), your email address, and more.

At this time, we do not support changing these details in the platform. However, you may request that our team change the details on the backend. Please reach out to the support team via chat or email us at support@acast.com and specify what you need changed.

Changing company details: If you have a campaign that is live, you will not be able to change your company information due to legal requirements. Any updates to your company details will require a re-review by our team.

To request an update to the company/legal entity information affiliated with your account, please reach out to support@acast.com and specify what you would like to have updated.

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