What is a payment method?
This how you will pay for your Advertising campaign with Acast. Acast currently support 2 different payment methods. Invoice and Credit cards. This article describes how the payment with credit cards work.
If you want to apply for payment with invoice please contact AR@acast.com.
How to set up a credit card payment method
1. To set up a credit card you need to open the Payment settings page. You find it on the top bar (see image below).
2. In the payment settings page click the "add card" button.
3. Input your card information in the payment module. (UPDATE WITH ENGLISH VERSION)
How to change payment method of a campaign
You can't change the payment method once a campaign has been submitted.
When is my credit card charged?
Acast will charge your credit card nightly for the delivery of the last 24 hours.
What happens if a payment fails?
If your card payment fails, Acast will notify you via email. You will have 24 hours to make sure the payment method you assigned is working.
If a payment method fails 2 nights in a row your campaign will be cancelled.
You won't be able to book any new campaigns until your payments method is corrected and the outstanding payments are successful.
Can I resume a campaign that we stopped due to failed payments?
No, once a campaign is cancelled it can't be restarted. But as soon as your payment method is corrected you can book a new one,